Describe your problem. Our AI diagnoses it instantly. Get step-by-step fixes online — or book a verified local technician wherever you are on Earth.
No hold music. No confusing menus. Describe your problem in plain language — in any language — and let the platform take it from there.
Type, speak, or upload a screenshot of your problem. Use any language. Our AI understands 80+ languages with native-level accuracy.
The Expert12 AI classifies your problem across 200+ categories with 92% accuracy — trained on 50 million resolved support cases.
Follow step-by-step instructions or connect to a certified technician via encrypted remote desktop — no software install required.
Can't fix it remotely? We geo-match you with a background-checked, rated technician within 25km — bookable in under 3 minutes.
Built for individuals, SMBs, and global enterprises. One platform. Every device. Every country.
Explore all features →Classifies problems in under 2 seconds across 200+ categories. Escalates intelligently when human expertise is needed.
Trained on 50M tickets340,000+ background-verified technicians in 190 countries. Geo-matched, rated, and bookable in real time.
WebRTC end-to-end encrypted screen sharing. Zero-knowledge architecture — we can't see your screen. Audited session logs.
EnterpriseFull UI translation plus multilingual AI diagnosis. Technicians matched by language preference. Real-time translation in chat.
DeepL-poweredMulti-seat ticketing, device fleet overview, monthly cost reports, SLA tracking, and API integration with Jira, Zendesk & ServiceNow.
Business+Pay in 135+ currencies. Stripe, M-Pesa, PayStack, Wise, PayPal. Technicians paid out in their local currency weekly.
My laptop completely froze before a client presentation. Expert12 diagnosed a memory issue in 90 seconds and walked me through a fix. Presentation went ahead. Incredible.
As a small business owner in Lagos, finding a reliable tech guy was always a nightmare. Now I have a verified expert at my office within 2 hours. Game changer for Africa.
My German and English are both supported seamlessly. The remote session was secure and the technician spoke German perfectly. This is the future of IT support.
Join 2.4 million users who've already fixed their computer problems with Expert12. Start free — no credit card required.